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Service Excellence

Always a popular category, the Service Excellence award is for family businesses that can demonstrate how a clear focus on service has had a positive impact on both the business and its customers.

Our 2018 Finalists

arrangeMY

Bright Side Vets

Fairlawns Hotel

Netmetix

Premier Care

Southall Associates

Judges will be looking for:

  • Evidence of how an investment in service excellence has had a positive impact on both your business and your customers
  • How your service compares to the industry standard and how it helps you to differentiate
  • How the family values and the family members drive and support the commitment to service excellence within the business
  • How you evaluate and monitor service standards across the business
  • Your future plans for the business and how you will maintain a commitment to service excellence, and how family members will be involved


The People's Choice 2018 is open for votes!

You are now able to place your vote for your favourite family business of the 2018 Midlands Family Business Awards!